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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
Return items within 28 days in perfect condition with original packaging and a completed returns form (downloadable if needed); you must arrange and cover return postage unless goods are faulty, and we recommend obtaining proof of postage as you’re responsible until the return arrives.
To Process a return please follow the below steps:
If you are returning a heavy item such as a saddle, you can give us a call and we can arrange our courier to collect the parcel from you. This will be at a charge of £13.95 .
If you need any help or have any questions please call us on 02476 402474
Returns Address
ReturnsTownfields Saddlers LtdButt LaneAllesleyCoventryCV5 9FEYou can download a returns form here: Returns Form PDF
Season:Core
Brand:Smart Grooming
Code:9297
Smart Grooming Smart Tails standard range will give you the show ring finish in minutes with zero discomfort to your horse and safe for you to use too. This product is the “go to” for tidying up in minutes!
If you are looking for that smart professional “pulled” look or just want more definition and less bulk to the mane or tail, then choose from either coarse, medium, or fine grade depending on the finish.
Use evenly down the sides of the tail starting at the top and working down, blend into a tapered look towards the end of the dock. If you are not sure of the finish you would like, do a bit each day and then damp down and tail bandage for an hour or so. Check and then do a bit more until you get the finish you require. If you want a more natural finish and just looking tidy, choose a coarse or a medium grade. For a closer finish choose fine, although a medium may be needed to start with if the tail is very thick.